Non Tax Revenue Management System Overview  

RevenueACA (Assessment, Collection and Accountability) is Techno Brain’s Cloud based Revenue management system (RMS) and billing solution designed to assist Local Authorities to monitor and manage all their income sources and automate their billing cycles. It is a  Geographical management System (GIS) supported Revenue Collection & Management solution that encompasses the whole revenue cycle from collection, management and reporting with business intelligence capabilities.


The GIS helps to map and visualize assets/revenue sources (inventorize revenue streams) for proper management and increasing visibility and accountability within the Assembly’s. Various collection channels are supported like mobile money, cash, and bank deposits with auto reconciliation enabling you to focus energies on enhancement and enforcement of collections. Our RMS solution also has integration capabilities via secure API to the banks, local Enterprise Resource Planning(ERP) thus eliminating duplication of efforts and manual intervention and protect from revenue leakages.

Value Proposition

Revenue Collection

  • Receipting/Invoicing And Reporting.
  • Cashless Payment.
  • Mobile Money, Internet Banking, E-Wallet, Card Based Payments.

Admin Reporting

  • Customer Generated Reports.
  • Dashboard Analysis
  • Business Intelligence.

Map Your Revenue

  • Mapped Revenue Streams
  • Spatial Analysis.

Automated Business Workflows

  • System Alerts.
  • Online Applications.
  • Case Management.
  • Email And Sms Alerts.

Integration

  • Local Erp Systems.
  • Central Government Ifmis Integration.
  • Telco Mobile Money Platform.
  • Banks/Financial Institutions.

Field Mobility

  • Mobile Data Collection.
  • Live Field Collection Updates.
  • Workforce Management.
  • On Spot Receipting On Pos Device.

End To End Non-Tax Revenue Management Process 

Registration and GIS Mapping

Assessment – Potential to be collected

Comprehensive Tax Register – Single Source of Truth

Proactive Billing and Collection – email, SMS notification

Digital Services facilitates 24/7 self service payment and interaction

Enforcement and compliance – bridge gap between taxes owed and collected

Leverage data with analytics to improve compliance and tax payer services

Features

  • Domain Consulting for sharing best practices
  • Business Process Re-engineering Services
  • Tailored solutions to fit customer needs
  • Integration Design and Development.
  • Change Management Program for quick adoption.
  • Data Optimization and Migration Support
  • Extensive training for Knowledge transfer and in-house Capacity Building

Kenya

Kwale County increases revenue with RMS

The over-riding determination that drives the business is the regulatory …

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Integrated Management Information System for National Parks

As a system, TripsTM is a robustly integrated and comprehensive tax application, bringing tax procedures online and making the system fast and easy to use for both revenue officers and customers.

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Enhancing Customer Experience for a Large US Health Care Provider

The transit trade is an important element in the economic movement. The transit trucks are considered as one of the most dangerous means of smuggling inside any country

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Robotics Process Automation for Safaricom

The customer had various processes that required employees to log in to systems for example to vet customer data or to systems to perform resets, installations and running of scripts in order to create accounts and reset radio equipment

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Tax solutions for Malawi Revenue Authority

The Malawi Revenue Authority (MRA) is a government agency responsible for collecting taxes and ensuring compliance with tax regulations in Malawi

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Online Type Approval System for Communications Regulatory Authorities

Tanzania Communications Regulatory Authority Grows Customer Base and Expands Globally

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OSF Implementation of Serenic Navigator

Techno Brain collaborated with OSF to deliver comprehensive services including data conversion, training, support, and management for the implementation and sustained use of Serenic Navigator

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Technical Support Services for Pact

Techno Brain has provided technical support services to PACT International since 2012, guiding their digital transition from on-premise to cloud-based solutions

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Feedback and Triage

Our data triage focus is on leveraging insights derived from customer feedback to identify bugs on the client’s applications and perform analytics on the diagnostic data, therefore pinpointing the source of frustration experienced by our client’s customers. We sift through millions of data, leveraging the power of data analytics, machine learning & LLM (Large Language Models) to understand content and context within the text submitted as feedback.

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Privacy & Compliance

Techno Brain ensured the privacy compliance of an American multinational technology corporation's software by validating against international and local standards, analyzing diagnostic data, and providing clear user choices and documentation, resulting in 18 successful releases, 244 privacy bugs fixed, and over 500 test passes with a 98% completion rate.

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Barton Law Group

Providing affordable talent for niche legal practices

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Improvement Of Customer Experience, Order Placement & Delivery Through The Contact Center

aims at ensuring that every Kenyan can get quality, secure and affordable medicine and wellness products online.

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Enterprise Resource Planning (ERP) System for Beverage Manufacturing & Distributing Companies

SBC Tanzania makes better business decisions, increases overall productivity & meets customer expectations with Enterprise Resource Planning System

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Zimra- Electronic Cargo Tracking System

We help Revenue Authorities using our Electronic Cargo Tracking System for controlling Transit Cargo Movements, reduce/ remove revenue leakage and increase accountability

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Automatic Fingerprint Identification System(AFIS) based Criminal Tracking System(CTS) For Police Departments

The client wanted to build a team of 25 pharm techs and pharmacists to help customers understand their prescriptions and a customer care team of 15 dedicated to ensuring timely medicine delivery and excellent service, as the existing system resulted in long, tiring trips for customers searching for prescription medicine.

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Integrated Financial Management Information System (IFMIS) Ethiopia

It is described as an integrated Public Financial Management system being implemented by the Federal Government of Ethiopia through the Ministry of Finance. IFMIS aims to improve Public Financial Management System and transparency across Federal Ministries, Agencies, Regions, City administration, Zones, and Woredas.

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Integrated Management Information System for National Parks

Financial Management System Enhances Visibility Across National Parks and Streamlines Revenue

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Enterprise Security Testing for American Multinational Technology Corporation

Enterprise and Security on Windows Operating Systems ensures that the client's platforms and services provide a secure, modern, and manageable solution powering the intelligent cloud and intelligent edge

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Backend Processing Of Loyalty Points Though Robotic Process Automation (RPA)

Crown Paints is a leading paint manufacturer in East Africa providing tailor made solutions to the construction and retail segments of the market with innovative products, services and world class after-sales support.

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Revenue Reconciliation For An Airline Through Robotic Processes Automation (RPA)

Jambojet is a progressive, low cost Airline, based in Kenya, currently operating routes in East Africa and is rapidly expanding into Central and West Africa.

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Improvement Of Operational Efficiency And Customer Experience Through Robotic Process Automation On (RPA)

Safaricom is a leading telecommunications company in East Africa with innovative digital solutions whose purpose is to transform lives by connecting people to people, people to opportunities and people to information

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Malawi Revenue Authority

Empowering Malawi Revenue Authority: Digital Transformation through Trips+ Integrated Tax Administration System (ITAS) for Revenue Agencies

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Sample New Service

We employ innovative data-centric methods to detect & resolve application compatibility issues across various platforms & devices.

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Improvement Of Revenue Generation Through Telesales Campaign

The Kenyan division of the company partnered with Techno Brain BPO ITES Limited (TBBL) during Easter of 2019 to address prevalent issues pertaining to missed sales and sales recovery

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Nairobi,Kenya

Techno Brain Unveils First Microsoft Software Testing Centre In Africa

The transit trade is an important element in the economic movement. The transit trucks are considered as one of the most dangerous means of smuggling inside any country

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