Your Entire Customer Life Cycle Managed Under One Roof
Your Entire Customer Life Cycle Managed Under One Roof
Why Africa, Why Kenya?
“Kenya has a young, educated, entrepreneurial, and English-speaking workforce, Kenya generates over 90% of its energy from renewable sources, and, Kenya's largest export market is the United States.”
Amb. Meg Whitman
U.S Ambassador to Kenya
Kenya Ranks High in English Proficiency
Kenya emerges as a top destination for call centers, according to Site Selection Group, a leading provider of global location advisory, economic incentives, and corporate real estate services. They cited Kenya's high proficiency in English compared to some key nearshore and offshore countries as the reason for this high ranking.
| Country | English Proficiency Level | EE English Proficiency Level |
|---|---|---|
| South Africa | Very High Proficiency Level | 609 |
| Kenya | High Proficiency Level | 584 |
| Philippines | High Proficiency Level | 578 |
| India | Moderate Proficiency Level | 516 |
| Mexico | Low Proficiency Level | 451 |
Discover how Techno Brain BPO can help your business transform and achieve its strategic goals.
Associations And Certifications
David Oluoch
Impact Sourcing Beneficiary
Albert Nyaga
Impact Sourcing Beneficiary
James Opiyo
Impact Sourcing Beneficiary
MaryAnne Njeri
Impact Sourcing Beneficiary
Dana Vera
Impact Sourcing Beneficiary
Why TechnoBrain BPO?
Built To Serve Your Specific Needs
Our Vision
As a global leader in information technology enabled services (ITES) we believe human talent is equally distributed geographically; where opportunity is not. We deploy superior technology and advanced.
Our Mission Statement
As a global leader in information technology enabled services (ITES) we believe human talent is equally distributed geographically; where opportunity is not. We deploy superior technology and advanced.
Our Contribution
As a global leader in information technology enabled services (ITES) we believe human talent is equally distributed geographically; where opportunity is not. We deploy superior technology and advanced.
Our People
There is a high degree of cultural alignment with the U.S. which allows Techno Brain to maintain a strong brand experience with our clients.
Our Onboarding
Techno Brain provides an extensive set of paid training programs for all of its new hires. A portion of pre-trained (around 30 FTE) hires are allocated for bench maintenance as a means of accelerating the ramp-up of newly awarded projects.
Impact Sourcing
Techno Brain's culture is one where our employees value hard quality and take pride in their accomplishments. We further this culture by providing professional and academic training in information technology, business support services, and revenue management collections
Our Clients
What Makes Our Business Process Outsourcing World Class
Increased Efficiency and Productivity
- Process automation streamlines tasks, improving efficiency.
- Real-time insights help identify bottlenecks and track progress.
Cost Savings:
- Automation reduces labor, printing, and storage costs.
- Minimizing errors leads to higher profits
Improved Quality and Consistency:
- Standardized processes ensure consistent results.
- Automated tools flag potential errors.
TESTIMONIALS
From diverse corners of the world, our clients share their stories of satisfaction, trust, and success.
Good to see the investments in automation are enhancing our scalability. This advancement not only streamlines our processes but also promises a more efficient and positive experience for our engineering team, who play a crucial role in our release process
Great to see the partnership Techno Brain has with Accessibility organizations in Kenya. The experience TB is gaining will help make our products more accessible and inclusive
Great to see a vendor partner focused on improving overall efficiency. Shows awareness of the critical nature of this work, and the need to get accurate results as fast as possible
Red(P) Annual Student Conference At Techno Brain Group
Techno Brain Recognized As One Of The Firms Pioneering Africa’s…
Celebrating 5 Years Of Partnership With Microsoft: A Monumental…
Techno Brain Achieves Select Tier Partner Status
A Transformational Journey: Techno Brain’s AWS Partner Program…
Barton Law Group
Providing affordable talent for niche legal practices
Improvement Of Customer Experience, Order Placement & Delivery Through The Contact Center
aims at ensuring that every Kenyan can get quality, secure and affordable medicine and wellness products online.
Improvement Of Revenue Generation Through Telesales Campaign
The Kenyan division of the company partnered with Techno Brain BPO ITES Limited (TBBL) during Easter of 2019 to address prevalent issues pertaining to missed sales and sales recovery
Talk To An Expert
Contact Us
US Office
Techno Brain Group
4850 Tamiami Trail North, Suite 301,
Naples, FL 34103
Tel: +1 302 893 0609
Kenya Office
P.O. Box 57666-00200,
Heritan House Woodlands Rd, Nrb
Tel: +254 738 770 186 / 734 770 187
Email: [email protected]
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